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Join Date: Nov 2004
Posts: 6
Amanda Moralis
Affiliate Mgmt/Consultant
The Eastwood Company
Pottstown, PA United States
   
03-23-2005

Quote:
Originally Posted by MsCleo
If I can make a suggestion to Amanda: Is it possible to give affiliates commission from returning customers? Gearheads who get hooked on Eastwood place several orders and you guys do a great job with email offers. Can affiliates get commission from those repeating customers? Do you pay affiliates when people order catalogs thru my affiliate link?
Hi MsCleo! At this moment, we are only giving a 30-day return period... however, I've been toying with the idea of implementing a wider-scale referral program that would give you guys credit for returning sales. I'm also trying to sell the powers-that-be on offering the email deals (or similar) to the affiliates as well. After all, you guys bring in a lot of our first-time customers, and it's a great way to show our appreciation for that. We don't currently offer any incentive when someone signs up for the catalog through an affiliate link. I'd be happy to take suggestions from anybody who has one as far as the program goes!


Amanda Moralis
The Eastwood Company
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